Petition · past parliament

Create independent body to investigate complaints against NHS staff and bodies

Closed 1,398 signatures

What the petition asks

We believe that hospitals & hospital staff have for far too long hid behind a curtain of protection of the NHS when they have made mistakes /not acted in accordance with their code of conduct / care. That needs to end. They need to take full responsibility for their actions & be liable.
We believe that the Patient Advice and Liaison Service (PALS) / the current complaints system does not work. For example, we believe it doesn’t facilitate a swift second opinion when warranted. A totally independent body must govern this and investigate complaints against all NHS staff and bodies and act as the “failures occur” to minimise harm / pain / suffering and sometimes loss of life. I’m driven to campaign for this change due to my own personal tragic loss.

Timeline

7 Sep 2023 Petition opened for signatures
7 Mar 2024 Closed to new signatures

Key facts

Signatures 1,398
Status Closed
Opened 7 Sep 2023
Closed 7 Mar 2024

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Source: the official petition page. Last checked 15 Jul 2026.