Petition · past parliament

Allow citizens to make an appointment with their GP

Rejected 10 signatures

What the petition asks

Current practice (since covid) means that surgeries operate a phone call triage system - patients must call between 8.30 and 9 am, giving some details of their symptoms. The surgery decides if a call back will be made. This still does not guarantee an appointment.
the current practice is unfair. Often a patient can call at 8.30 and wait in a call queue, only to be told there are no call back appointments left!! Think about elderly, disabled or immobile patients who cannot make that call at 8.30 am! A citizen should be able to call their surgery and make an advance appointment with their own GP. At present I could call every day and find there are no call back slots which means I could, potentially, NEVER speak to a doctor Never mind SEE one

Why it was rejected

There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.

Decisions relating to GP appointments, including whether to make these available to book, are operational matters for the NHS and individual GPs, but we have published the following petition, which you might like to sign:

Give patients a right to be seen by an NHS GP or dentist within three days: Give patients a right to be seen by an NHS GP or dentist within three days

Timeline

29 Oct 2023 Petition opened for signatures
7 Nov 2023 Rejected by the Petitions Committee

Key facts

Signatures 10
Status Rejected
Rejected 7 Nov 2023

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Source: the official petition page. Last checked 15 Jul 2026.