Petition · past parliament · Home Office

Review how mental health cases that come through 999 are dealt with

Closed 57 signatures

What the petition asks

There needs to be a full review to look at how mental health crises are dealt with by the emergency services and dispatchers through 999 calls. The review should look at how people are triaged; the options available to responders; and the training provided.
We believe the way 999 calls relating to individuals handling mental health crises are handled and responded to can be inappropriate, and make the situation worse. A review should look at how these situations are dealt with at present, and identify ways of ensuring that these calls are responded to appropriately in the future.

New laws and legislation need to be passed to enable a better person-centered approach for people contacting 999 in crisis.

Timeline

18 Dec 2023 Petition opened for signatures
29 May 2024 Closed to new signatures

Key facts

Signatures 57
Status Closed
Department Home Office
Opened 18 Dec 2023
Closed 29 May 2024

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Source: the official petition page. Last checked 15 Jul 2026.