Petition · past parliament · Home Office
Review how mental health cases that come through 999 are dealt with
Closed
57 signatures
What the petition asks
There needs to be a full review to look at how mental health crises are dealt with by the emergency services and dispatchers through 999 calls. The review should look at how people are triaged; the options available to responders; and the training provided.
We believe the way 999 calls relating to individuals handling mental health crises are handled and responded to can be inappropriate, and make the situation worse. A review should look at how these situations are dealt with at present, and identify ways of ensuring that these calls are responded to appropriately in the future.
New laws and legislation need to be passed to enable a better person-centered approach for people contacting 999 in crisis.
New laws and legislation need to be passed to enable a better person-centered approach for people contacting 999 in crisis.
Timeline
| 18 Dec 2023 | Petition opened for signatures |
| 29 May 2024 | Closed to new signatures |
Key facts
Signatures
57
Status
Closed
Department
Home Office
Opened
18 Dec 2023
Closed
29 May 2024
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Source: the official petition page. Last checked 15 Jul 2026.