Petition · past parliament

Regulate parcel delivery companies.

Rejected 21 signatures

What the petition asks

The standard of parcel deliveries by couriers has declined substantially in recent years. The normal procedure now seems to be: Drop the parcel on the doorstep and leave. They don’t even ring the doorbell, let alone wait for you to answer the door.
Parcels are dumped on the doorstep, in full view of potential thieves. Complaints procedures are a joke. If courier companies can’t ring the bell and wait for an answer, and if there is no answer then try a neighbour or try again next day, then they should be fined by a regulator. Royal Mail manages, in the main, to deliver parcels direct to the customer or leave a card offering a redelivery or collection. Couriers should be obliged to do the same.

Why it was rejected

There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.

You may wish to sign this petition which calls for the same action: Regulate the courier service industry with penalties for undelivered parcels

Timeline

23 Dec 2023 Petition opened for signatures
2 Jan 2024 Rejected by the Petitions Committee

Key facts

Signatures 21
Status Rejected
Rejected 2 Jan 2024

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Source: the official petition page. Last checked 15 Jul 2026.