Petition · past parliament · Department for Business and Trade

Require offline access is offered for all services provided to the public

Closed 136 signatures

What the petition asks

Everyone should have fair and equal access to all services. But we believe people who are not online - including many older and disabled people - are being overlooked. We want the Government to make it a legal requirement to provide offline access to all services.
For those who aren’t or choose not to be online it can be more difficult to do basic things like booking a medical appointment or paying for parking.

We want all services to be required to offer an offline option - such as post, phone or face to face and to accept cash - to help avoid disadvantaging people who are not online.

Timeline

5 Mar 2024 Petition opened for signatures
29 May 2024 Closed to new signatures

Key facts

Signatures 136
Status Closed
Department Department for Business and Trade
Opened 5 Mar 2024
Closed 29 May 2024

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Source: the official petition page. Last checked 15 Jul 2026.