Petition · Department for Work and Pensions

Set rules about when a service/venue can describe itself as accessible

Closed 444 signatures

What the petition asks

Amend the Equality Act 2010 to prevent a venue or service describing themselves as 'accessible' without describing in what way it is accessible, i.e. what the accessibility features are.
Disabled people regularly face disappointment, lost money and inconvenience when trusting they can access something that is described incorrectly as 'accessible'.

They travel to or book tickets for places so described only to find its not accessible for them.

The problem is 'accessible' means different things to different people depending on their own needs.

Mandating the addition of a list of accessibility features allows disabled people to decide if a venue or service will be accessible to them or not.

Timeline

8 Nov 2024 Petition opened for signatures
8 May 2025 Closed to new signatures

Key facts

Signatures 444
Status Closed
Department Department for Work and Pensions
Opened 8 Nov 2024
Closed 8 May 2025

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Source: the official petition page. Last checked 4 Aug 2026.