Petition · Department for Transport
Require rail customers to be told the cheapest possible fare
Closed
69 signatures
What the petition asks
We think the UK Government should require train companies to give customers information on the cheapest possible fare as a matter of course and recognize the vital role of the existing ticket office estate in delivering on this aim.
We think the current system of pricing for rail fares is complex. As such we think it is difficult for the customer, especially in a digital purchase environment, to be assured that they are getting the best fares. I would like the UK government to recognise the vital role of ticket offices and inclusive opening hours to improve the delivery of face to face advice to passengers to reduce the rail fare system complexity and ensure best value.
Timeline
| 23 Jan 2025 | Petition opened for signatures |
| 23 Jul 2025 | Closed to new signatures |
Key facts
Signatures
69
Status
Closed
Department
Department for Transport
Opened
23 Jan 2025
Closed
23 Jul 2025
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Source: the official petition page. Last checked 16 Aug 2026.