Petition · HM Treasury

Reform the Financial Ombudsman Service (FoS)

Closed 29 signatures

What the petition asks

We would like the Government to reform the Financial Ombudsman Service. We think there should be a much better explanation of when the FoS can help.
We think the criteria in which you can complain should be reviewed and widened.
We think online reviews of the service indicate many customers do not receive the help they requested. As it stands we feel the cost of the service is not justified. We think the effort required to submit a complaint to the FoS is very considerable.

Timeline

20 Feb 2025 Petition opened for signatures
20 Aug 2025 Closed to new signatures

Key facts

Signatures 29
Status Closed
Department HM Treasury
Opened 20 Feb 2025
Closed 20 Aug 2025

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Source: the official petition page. Last checked 1 Sep 2026.