Reform Money Claim Court paper process and waive some fees

Currently applicants can serve claims packs themselves, so they may deliberately omit paperwork which notifies the defendants of the need to respond to the claim. Failures to respond may result in findings against them and entries upon their credit file. We think this is being abused and can leave the defendant having to pay for the claim to be reheard. Also require court staff to conduct validity of an address for claimant/defendant to ensure they reside & are aware of cases.