Petition · Department for Business and Trade
Require companies to provide a simple method of cancelling online subscriptions
Closed
116 signatures
What the petition asks
I want the government to require companies to provide a simple method of cancelling online subscriptions. As an ADHD sufferer, I suffer from poor impulse control and a short attention span.
Citizens should not be forced to jump through hoops and dodge confusing design patterns to cancel a subscription that was set up quickly and easily.
I want the government to ban companies from:
* Making cancellation process hard to find
* Encouraging users to accidentally exit the process
* Forcing users to make phone calls
I think that this is all designed to trap customers into keeping services they don't want.
I want the government to ban companies from:
* Making cancellation process hard to find
* Encouraging users to accidentally exit the process
* Forcing users to make phone calls
I think that this is all designed to trap customers into keeping services they don't want.
Timeline
| 23 Jun 2025 | Petition opened for signatures |
| 23 Dec 2025 | Closed to new signatures |
Key facts
Signatures
116
Status
Closed
Department
Department for Business and Trade
Opened
23 Jun 2025
Closed
23 Dec 2025
Follow this petition
Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.
Source: the official petition page. Last checked 12 Aug 2026.