Petition · Department for Business and Trade

Review and strengthen Consumer Rights on ownership of digital devices and media

Closed 135 signatures

What the petition asks

We want the Government to review, strengthen and enforce Consumer Rights on ownership of purchased digital devices/media. The original manufacturer or seller of the device or media you have purchased should not be allowed to stop your usage or delete media without your consent or refund.
I believe that in light of some recent media coverage of games being removed from libraries, music being removed, and some companies stating they have the right to essentially make devices unusable if they deem it necessary, the Government needs to intervene. I can understand stopping online services which you've not purchased, but I think that potentially making an expensive device unusable is not proportionate or right.

Timeline

23 Jun 2025 Petition opened for signatures
23 Dec 2025 Closed to new signatures

Key facts

Signatures 135
Status Closed
Department Department for Business and Trade
Opened 23 Jun 2025
Closed 23 Dec 2025

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Source: the official petition page. Last checked 11 Aug 2026.