Petition
Ban on requiring an app to access purchased tickets
Closed
216 signatures
What the petition asks
The government should update relevant legislation, so digital tickets can always be accessed offline without a mobile app.
We think possible arguments regarding security do not outweigh the necessity of customer choice, access, and control
We think possible arguments regarding security do not outweigh the necessity of customer choice, access, and control
Many providers sell physical paper tickets as a matter of customer preference, and to include people with limited access or skills with digital devices.
We are concerned that some platforms mandate the use of a specific, proprietary mobile app, which may only be available on selected devices, gravely limiting customer choice.
We are concerned that some platforms mandate the use of a specific, proprietary mobile app, which may only be available on selected devices, gravely limiting customer choice.
Timeline
| 1 Aug 2025 | Petition opened for signatures |
| 1 Feb 2026 | Closed to new signatures |
Key facts
Signatures
216
Status
Closed
Opened
1 Aug 2025
Closed
1 Feb 2026
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Source: the official petition page. Last checked 8 Aug 2026.