Petition · Department for Business, Innovation, Science and Trade

Require hotel platforms to refund for cancellations 2 days before stay

Closed 40 signatures

What the petition asks

We want the Government to require hotel booking platforms to give full refunds for cancellations made 2 days before check-in. We think this would help protect UK consumers and ensure fair treatment.
Many people book hotels months in advance, but some platforms offer no refund if you cancel outside a narrow window. We believe this is unfair, especially if no service has been used. We want legal protection to ensure fair refunds. We believe stronger rules could hold booking platforms accountable, improve trust in the travel industry, and give UK consumers’ confidence when making bookings.

Timeline

22 Sep 2025 Petition opened for signatures
22 Mar 2026 Closed to new signatures

Key facts

Signatures 40
Status Closed
Department Department for Business, Innovation, Science and Trade
Opened 22 Sep 2025
Closed 22 Mar 2026

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Source: the official petition page. Last checked 22 Aug 2026.