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Petition · Department for Business and Trade

Review how delivery companies operate and standards

Closed 276 signatures

What the petition asks

I would like a review into how delivery companies operate and some standards brought to bear, such as the ability to speak to a human and standards on what constitutes both a delivery and proof of delivery.
We think these companies are failing the public on a large scale. Personally I have experienced poor delivery service and lack of service. We feel companies hide behind scripts and automated systems. We think this affects individuals disproportionately as the companies are used by large online retailers.

Timeline

26 Aug 2025 Petition opened for signatures
26 Feb 2026 Closed to new signatures

Key facts

Signatures 276
Status Closed
Department Department for Business and Trade
Opened 26 Aug 2025
Closed 26 Feb 2026

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Source: the official petition page. Last checked 6 Aug 2026.