Make Digital Communication Mandatory for Debt Collection & Enforcement in the UK

We think too many people face spiralling fines simply because letters are sent to old addresses after they move. Renters, students, and families in unstable housing can be hit hardest, punished not for avoiding payment but for missing post. We feel that in a digital age, relying solely on paper letters is outdated and unfair. We already do taxes, banking, and healthcare online — we think debt enforcement should be no different. Digital communication could help protect vulnerable people and stop avoidable debt traps.