Petition · Department of Health and Social Care

Ban the use of private numbers for all NHS telephone correspondence

Closed 43 signatures

What the petition asks

NHS use of private numbers can cause missed referral appointments, which can lead to missed diagnosis of serious health problems with potentially fatal outcomes. Many mobile phone users turn on private number barring to avoid spam or unidentified callers.
Patients may not be aware missed calls from NHS referrals as they do not record as such. There may be many people missing appointments - being recorded as DNA - and being potentially exposed to further pain, distress and potentially fatal consequences because of a practice designed to protect the 'privacy' of a public health body. We believe the NHS needs to be transparent, it is funded by taxpayer money and should serve the people.

Timeline

2 Dec 2025 Petition opened for signatures
2 Jun 2026 Closed to new signatures

Key facts

Signatures 43
Status Closed
Department Department of Health and Social Care
Opened 2 Dec 2025
Closed 2 Jun 2026

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Source: the official petition page. Last checked 20 Aug 2026.