Petition · Department for Business and Trade

Ensure couriers are fully responsible for delivery issues & introduce penalties

Closed 138 signatures

What the petition asks

I call the Government to pass a law which ensures items are delivered on time, holds couriers 100% responsible for the full cost of lost or misplaced orders instead of the senders, and to introduce penalties to ensure items are delivered to the correct address.
I feel too many items are delivered to the wrong address, left on doorsteps or delivered late. I want the Government to pass a law which ensures couriers are held 100% responsible for the full cost of lost or misplaced orders, rather than the sender, without insurance being added on to the cost, and for statutory penalties for orders that have not been delivered correctly and or arrived later than originally stated.

Timeline

2 Dec 2025 Petition opened for signatures
2 Jun 2026 Closed to new signatures

Key facts

Signatures 138
Status Closed
Department Department for Business and Trade
Opened 2 Dec 2025
Closed 2 Jun 2026

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Source: the official petition page. Last checked 27 Jul 2026.