Petition · Ministry of Justice
Urgent Review and Reform of the CICA Scheme
Open for signatures
438 signatures
What the petition asks
While the mission behind the Criminal Injuries Compensation Authority (CICA) to compensate innocent victims of crime is vital, we feel its current operational methods are failing the very people it was designed to protect.
A review could consider what we think are practical, cost-effective ways to help manage increasing caseloads without potentially alienating applicants:
Restore the Live Chat Function
Expand the powers of the Customer Resolution Team
Implement a Digital Progress Portal
Improve Guidance
Modernise processes on medical information
We are calling for an urgent Government review to end the "culture of silence" and replace it with transparency, efficiency, and compassion. Help us amplify this message.
Restore the Live Chat Function
Expand the powers of the Customer Resolution Team
Implement a Digital Progress Portal
Improve Guidance
Modernise processes on medical information
We are calling for an urgent Government review to end the "culture of silence" and replace it with transparency, efficiency, and compassion. Help us amplify this message.
Timeline
| 23 Feb 2026 | Petition opened for signatures |
Key facts
Signatures
438
Status
Open for signatures
Department
Ministry of Justice
Opened
23 Feb 2026
Follow this petition
Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.
Source: the official petition page. Last checked 26 Jul 2026.