Petition · Department of Health and Social Care
Review and improve the NHS' new online triage system
Open for signatures
95 signatures
What the petition asks
New systems used to triage patients and book appointments within medical / GP practices need to be reviewed and (massively) improved.
We want to make access to health care easier rather than harder. We think systems such as Rapid Health have made it harder to gain access to health care.
This is about ensuring patients can access more timely, fair, and effective care.
I worry about how elderly, vulnerable, or less digitally confident patients are expected to navigate it.
Unfortunately, my experience has been anything but "easy" and or “rapid.”
This is about ensuring patients can access more timely, fair, and effective care.
I worry about how elderly, vulnerable, or less digitally confident patients are expected to navigate it.
Unfortunately, my experience has been anything but "easy" and or “rapid.”
Timeline
| 30 Mar 2026 | Petition opened for signatures |
Key facts
Signatures
95
Status
Open for signatures
Department
Department of Health and Social Care
Opened
30 Mar 2026
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Source: the official petition page. Last checked 26 Jul 2026.