Review handling of complaints by public bodies and their transparency levels

Open for signatures 157 signatures

What the petition asks

We call on the UK Government to thoroughly review complaint-handling practices within public bodies and introduce stronger enforceable safeguards to ensure transparency, accountability, and proper record-keeping.

I am deeply concerned to have identified what seems to me to be a persistent and recurring pattern across multiple government bodies, including the Child Maintenance Service (CMS), Independent Case Examiner (ICE), and Information Commissioner’s Office (ICO), where:

Legitimate concerns are not properly addressed
Accountability is repeatedly avoided
Complaints go missing
Complaints are closed without notification
Evidence is not properly retained
Records and notes appear to be amended

Timeline

1 May 2026

Petition opened for signatures

Key facts

Signatures 157

Status Open for signatures

Department Cabinet Office

Opened 1 May 2026

Follow this petition