Petition · Department of Health and Social Care
Require all GP surgeries to offer online triage plus phone pre-booking
Open for signatures
31 signatures
What the petition asks
We want the government to require all GP practices to keep a phone booking option alongside online triage. This could help people with inflexible work hours, caregiving roles, or long-term health needs, ensuring fair access to care for all
The shift to online triage has left many patients behind. People with rigid work hours, caregiving responsibilities, or chronic health conditions may struggle to access timely care. Without a phone booking option, they face delays in diagnosis, heightened stress, and worsening conditions. Fair access to NHS care must ensure that all patients, regardless of circumstance, can plan ahead and secure routine appointments. This is vital for equitable, effective healthcare for all
Timeline
| 20 May 2026 | Petition opened for signatures |
Key facts
Signatures
31
Status
Open for signatures
Department
Department of Health and Social Care
Opened
20 May 2026
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Source: the official petition page. Last checked 26 Jul 2026.