Petition

Strengthen consumer rights for digital media purchases to match physical media.

Rejected 9 signatures

What the petition asks

We want the Government to amend the Consumer Rights Act to grant consumers the same ownership, refund, and transfer rights for digital media purchases as they currently have for physical goods.
As entertainment shifts away from physical media, consumers face a growing deficit in digital rights. Buying digital content often only grants a revocable licence. We want the Government to amend the Consumer Rights Act to ensure digital purchases cannot be arbitrarily revoked or rendered unplayable by server shutdowns without compensation. Platform holders must also face strict accountability over broken products, unfair refund terms, account bans, and anti-competitive monopolies.

Why it was rejected

There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.

You may wish to sign this petition which calls for the same action:

Introduce new legal protections for access to purchased video games

Introduce new legal protections for access to purchased video games

Timeline

10 Jul 2026 Petition opened for signatures
28 Jul 2026 Rejected by the Petitions Committee

Key facts

Signatures 9
Status Rejected
Rejected 28 Jul 2026

Follow this petition

Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.

Source: the official petition page. Last checked 31 Aug 2026.