Petition · Department for Environment, Food and Rural Affairs

Require water companies to issue automatic bill rebates during hosepipe bans

Open for signatures 23 signatures

What the petition asks

We want the Government to introduce legislation requiring water companies to provide automatic, pro-rata financial rebates to household customers for every day a Temporary Use Ban (hosepipe ban) is in place.
Water companies charge customers fixed rates for a continuous, unrestricted supply of water. When a company enforces a hosepipe ban, they are restricting the service that consumers are paying for – in our view, this is often to compensate for their own failure to manage leakages and infrastructure. We believe that it is unfair that consumers bear the full financial cost of restricted usage while water companies continue to collect full fees and pay dividends.

Timeline

6 Aug 2026 Petition opened for signatures

Key facts

Signatures 23
Status Open for signatures
Department Department for Environment, Food and Rural Affairs
Opened 6 Aug 2026

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Source: the official petition page. Last checked 7 Aug 2026.