Petition · past parliament
Prevent early termination contract charges on broadband when switching provider
Rejected
11 signatures
What the petition asks
Create a law banning early contract termination charges for broadband consumers when switching providers, using a service similar to the energy switch.
Broadband is now a necessity, and it's unfair on the consumer to be tied to a lengthy contract should a new provider offer a better rate and download speeds.
The consumer should be able to switch providers without early termination fees or paying the remainder of their contract in full.
The consumer should be able to switch providers without early termination fees or paying the remainder of their contract in full.
Why it was rejected
There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.
You may wish to sign this petition calling for a similar action: Classify Broadband as an essential utility with greater protections for access
The Government is not responsible for the terms and conditions of contracts for commercial services, including internet.
The Government is not responsible for the terms and conditions of contracts for commercial services, including internet.
Timeline
| 18 Jan 2021 | Petition opened for signatures |
| 25 Jan 2021 | Rejected by the Petitions Committee |
Key facts
Signatures
11
Status
Rejected
Rejected
25 Jan 2021
Follow this petition
Sign in to get an email when the government responds, a debate is scheduled or held, or the petition closes.
Source: the official petition page. Last checked 15 Jul 2026.