Petition · past parliament
Regulate the delivery parcels market to bring positive change and trust
Rejected
10 signatures
What the petition asks
Parcel loss, theft, and damaged parcels cost businesses and consumers £770m a year & complaints have tripled
yet the industry fails to address the underlying issues when it comes to compensating customers losses, regulation is the only way to address the market failures and rebuild consumer trust
yet the industry fails to address the underlying issues when it comes to compensating customers losses, regulation is the only way to address the market failures and rebuild consumer trust
Lost, damaged parcels are a common and growing problem, consumers are even finding their goods for sale online or at auctions, that still have address labels on them. Parcels are damaged due to the way they are handled. The sender has to cover the cost and is expected to pay for the reshipping, which the courier profits from. Regulation should cover the main market failures, fines imposed based on the number and the value of parcels, or removal of their license to operate a parcels business
Why it was rejected
There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.
You may wish to sign this petition which calls for the same action: Create a regulator for courier companies and impose stricter penalties
Timeline
| 27 Jun 2022 | Petition opened for signatures |
| 15 Jul 2022 | Rejected by the Petitions Committee |
Key facts
Signatures
10
Status
Rejected
Rejected
15 Jul 2022
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Source: the official petition page. Last checked 15 Jul 2026.