Petition · past parliament

Regulate the delivery parcels market to bring positive change and trust

Rejected 10 signatures

What the petition asks

Parcel loss, theft, and damaged parcels cost businesses and consumers £770m a year & complaints have tripled
yet the industry fails to address the underlying issues when it comes to compensating customers losses, regulation is the only way to address the market failures and rebuild consumer trust
Lost, damaged parcels are a common and growing problem, consumers are even finding their goods for sale online or at auctions, that still have address labels on them. Parcels are damaged due to the way they are handled. The sender has to cover the cost and is expected to pay for the reshipping, which the courier profits from. Regulation should cover the main market failures, fines imposed based on the number and the value of parcels, or removal of their license to operate a parcels business

Why it was rejected

There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.

You may wish to sign this petition which calls for the same action: Create a regulator for courier companies and impose stricter penalties

Timeline

27 Jun 2022 Petition opened for signatures
15 Jul 2022 Rejected by the Petitions Committee

Key facts

Signatures 10
Status Rejected
Rejected 15 Jul 2022

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Source: the official petition page. Last checked 15 Jul 2026.