Retailers and service providers should allow to cancel subscriptions online

Rejected 18 signatures

What the petition asks

Retailers and service providers with online presence in UK should provide a simple way to cancel subscriptions online without having to use any other means.
Just as businesses enable users to easily subscribe to services and products online, they should also make it easy to unsubscribe online.

Even if they may want to offer a deal, user should not be forced go through a number of steps to cancel. There should always be an option to opt out quickly.

Lack of this is a delay tactic to get user to delay or even forget about cancelling. One has to call a number which may have a significant wait and may not be free to call. Also, the user can be cajoled into continuing the service even when he does not need it. It is not easy to say no to a person

Why it was rejected

There was already a petition about this issue. Duplicates are rejected so signatures collect in one place.

You may wish to sign this petition which calls for the same action:  Ensure customers can cancel subscriptions online if signed up to online

As that petition closes on the 13th December, you may want to open your petition once it has closed.

Timeline

17 Nov 2023	Petition opened for signatures
29 Nov 2023	Rejected by the Petitions Committee

Key facts

Signatures 18

Status Rejected

Rejected 29 Nov 2023

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