Motion · S5M-19457 · 16 Oct 2019

RBS Works With SafeLives to Protect and Support Financial Abuse Victims

Lodged by Margaret Mitchell Standard Motion 15 supporters

The motion

That the Parliament congratulates RBS on its partnership with SafeLives, which is a UK-wide charity that is dedicated to completely eradicating domestic abuse; notes that, through this new initiative, the charity will consult on a range of bank policies, procedures and services to ensure that the best possible support can be given to victims of financial abuse; acknowledges that it will provide specialist training for bank staff including how to spot signs of financial abuse and provide appropriate help; commends the bank on appointing a dedicated financial abuse specialist who will work with its Customer Protection Team and will be available for telephone and video appointments; hopes that this partnership will help the bank better understand the impact of financial abuse on people in Central Scotland and across the country; considers this initiative will provide crucial support and financial advice for the victims, and wishes RBS and SafeLives well with this important new venture.

Supporters (15)

Source: the Scottish Parliament motions and amendments record.